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Live chat for groups of companiesOne inbox forevery brand, store, app and website you run

Every website gets its own chat widget. Your team answers them all from one place, with AI help and a price per plan, not per seat.

One script tagShared inboxSix widget languagesArabic right to leftAI reply suggestionsLive translationVoice callsPersonasTeam chatHosted chat pageQR codesWallboardSlack and email alertsCustom domainsSaved repliesRuns on Cloudflare
How it works

Three steps to every brand in one inbox

Set it up once per brand. Your team answers everything from one place, on a laptop or a phone.

01

Create a workspace per brand

Each company or brand gets its own workspace, colour and team.

02

Add its websites

Every website gets its own widget, key, colours and hours.

03

Paste one script tag

Chats from every site land in one shared inbox.

<script src="https://cdn.chatyol.com/widget.js"
  data-key="pk_…" async></script>
Many brands, one team

Each brand looks like itself. Your team works in one place.

Customers see the brand they came for: its colours, its hours, its name on every reply. Your agents see one inbox, coloured by brand.

Sofia M.

Northwind Store

1

Tom K.

Atlas Home Loans

Aisha N.

Lumen Skincare

Rizky P.

Kora Fitness

All workspaces, one list

A coloured bar shows the brand on every chat. Focus on one workspace with a click.

Lina · Lumen Support

Operated by

Reply as Locked to Lina

Nadia Rahman (you)

Your own name

Lina · Lumen Support

Persona · operated by Karim, Jordan and Nadia

Yusuf · Lumen Arabic desk

Persona · operated by Karim and Nadia

Your order is on its way.
Lina · Lumen Support · sent by Nadia

The customer sees one name. Reports see the real agent.

Reply as the brand

Personas let several agents answer as one name, like “Lina · Lumen Support”.

WallboardNorthwind Store

Waiting now

4

Longest wait

0:40

Open chats

15

Chats today

128

Happy customers today

94%

First response today

0:48

Agents3 online · 1 away

Every queue on the TV

The wallboard shows who is waiting, live, and rotates through your brands.

escalations

Nadia escalated a chat

Tom K. · Atlas Home LoansResolved

Direct debit failed twice. @Karim can you check the mandate?

Karim

Fixed it. Tell him to try again now.

Nadia

Worked. Thanks! Resolving.

Escalate without leaving

Team chat with channels and direct messages. An escalation links back to the customer chat.

AI assist

AI that helps your agents, with no per-reply fees

Suggested replies, chat summaries and live translation. Your agent always decides what gets sent.

  • Suggested replies to pick and edit
  • Summaries with the customer’s mood
  • Translation both ways, with a preview

AI is included in every plan. No per-reply fees.

More about AI assist
AISummaryPositive

Aisha wants to move her booking from Wednesday to Friday.

  • Booking for two, 7 pm
  • Paid in advance, asks about the refund rule
AISuggested replies. Pick one to edit before sending.
Friday at 7 pm is free. Shall I move it for you?Yes, you can move it at no cost up to a day before.
هل يمكنني الدفع في الفندق بدلاً من ذلك؟
Can I pay at the hotel instead?

Arabic preview: this is what Aisha gets

نعم، يمكنك الدفع عند الوصول.

Chat widget

A chat widget that fits every brand

Paste one script tag and a chat bubble appears on your site. It loads after your page, sits in its own Shadow DOM so styles never clash, and speaks your visitor’s language.

  • One script tag, loaded async after your page
  • Your accent colour, logo, side of the screen and light, dark or auto theme
  • Pre-chat form: name, email and phone, each required, optional or off
  • Business hours per day in your time zone, and an away message
More about the widget
northwind.example
ENARFRID+ PT ES
Hosted page and QR

No website? Share a link or a QR code

Every website gets a full-screen chat page. Share the link in emails, bios and invoices, or print the QR code. Each teammate gets a personal link too.

  • A full-screen chat page at /c/your-website
  • QR code as SVG, or a 1024 px PNG to print
  • Personal links: chats go straight to that teammate
  • Prefill name and email, and pick the language with ?lang=
More about hosted pages
Kora FitnessChat with Nadia
NadiaHi, I’m Nadia. Ask me anything about your membership.
Can I freeze my membership?
Write a message…

SVG or 1024 px PNG

app.chatyol.com/c/kora-fitness

…/c/kora-fitness/nadia

?lang=ar&name=Rizky

One price per plan, not per seat

Seats, brands and websites are part of the plan. No per-reply AI fees.

Starter

Live chat for one brand

$29/mo

Billed monthly

Choose Starter
  • 3 seats
  • 1 workspace (brand)
  • 2 websites
  • 500 AI actions a month
  • Live translation
  • Team chat
  • Hosted chat page

Growth

Up to 5 brands

Several brands, one team

$99/mo

Billed monthly · 14-day free trial

Choose Growth
  • 15 seats
  • 5 workspaces (brands)
  • 10 websites
  • 5,000 AI actions a month
  • Voice calls as an add-on
  • White-label branding
  • Custom domain (add-on)
  • Live translation
  • Team chat
  • Wallboard
  • Slack and email alerts
  • Hosted chat page

Scale

Every brand

Every channel, every brand

$299/mo

Billed monthly

Choose Scale
  • Unlimited seats
  • Unlimited workspaces (brands)
  • Unlimited websites
  • 50,000 AI actions a month
  • 5,000 voice minutes a month
  • White-label branding
  • Custom domain
  • Live translation
  • Team chat
  • Wallboard
  • Audit log
  • Slack and email alerts
  • Hosted chat page

Prices in USD. Compare plans

Questions people ask us

What is Chatyol?

Live chat for companies that run more than one brand or website. Each website gets its own chat widget, and your team answers every chat from one shared inbox.

How do I add it to my website?

Paste one script tag before the closing body tag. There are step-by-step notes for WordPress, Shopify, Wix, Webflow, Squarespace, React, Next.js, Vue, Angular, Laravel and Google Tag Manager, and a ready prompt for AI coding assistants.

How is it priced?

Per plan, not per agent. Each plan includes a number of seats, workspaces and websites. See the pricing page for the current prices.

Is AI extra?

AI is included in every plan. No per-reply fees. Each plan comes with a monthly allowance of AI actions.

Which languages does the widget speak?

English, Arabic (right to left), French, Portuguese, Spanish and Indonesian. It picks the visitor’s browser language, or the one you set. Live translation covers chats in other languages.

Can agents work from their phones?

Yes. The agent app is built for phones first and runs in the browser. Add it to your home screen and it opens like an app.

Can I use my own domain and brand?

Yes. Run Chatyol on a domain such as chat.example.com with your name and logo (scale · add-on on growth).

Where does it run?

On Cloudflare, with the database on PlanetScale. Files are kept in private storage and opened through signed, short-lived links.

Bring every brand into one inbox

Tell us about your brands and websites. We set up your workspaces with you and you paste one script tag.